Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice
All notices from FoleyPLEX LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to FoleyPLEX LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

37637 5 Mile Rd Ste 185
Livonia, MI 48154
Delivery shall be deemed to have been made by You to FoleyPLEX LLC five (5) days after the date sent.

 

Copyright
All content appearing on this Web site is the property of:

FoleyPLEX LLC
37637 5 Mile Rd Ste 185
Livonia, MI 48154
Copyright © 2013-2016 FoleyPLEX LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2016 FoleyPLEX LLC. All rights reserved.

 

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by FoleyPLEX LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of FoleyPLEX LLC or any third party, except as expressly granted herein.

 

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. FoleyPLEX LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if FoleyPLEX LLC believes that customer conduct violates applicable law or is harmful to the interests of FoleyPLEX LLC and its subsidiaries.

 

Privacy Policy
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

Foleyplex.com takes your information seriously and does everything we can to protect your information.  We will not sell, share or rent this information to any outside parties, except with your consent.  Foleyplex.com site collects information from our customers to process orders and better serve you with vital information, such as order confirmations and order status updates.  Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card number. We also recommend you submit a user name and password of your choice for your future access to your account information.  For your protection we HIGHLY recommend that you safeguard your user name and password and DO NOT share this information with anyone.  If you decide to receive our news letter or special promotions, your contact information will be used for delivery of these letters or promotions. 

Foleyplex.com does not sell products for purchase by children.  Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use Foleyplex.com in the presence of a consenting parent or guardian.  We will not knowingly or intentionally collect personal information via the Internet from children under the age of 14. 

Security for our customers purchases is a very serious task at Foleyplex.com when making purchases on our site and we ask for credit card information that information is encrypted and is protected with the best encryption software currently available in the industry - SSL.  Foleyplex.com uses 256-bit encryption by GoDaddy.com. 

Any concerns or questions about any security issues when making a purchase on Foleyplex.com please email Customer Service directly at support@foleyplex.com or send a letter to FoleyPlex LLC 37637 Five Mile Rd. #185 Livonia MI 48154.

 

 

Shipping & Delivery
At this time, FoleyPLEX LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, FoleyPLEX LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. We ship using a traceable, insurable, secure, and respected carrier method to ship all products—for example, UPS, FedEx, or USPS. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected, and your shipment destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax.

 

Sales Tax
FoleyPLEX LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

 

Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. FoleyPLEX LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. FoleyPLEX LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL FoleyPLEX LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by FoleyPLEX LLC.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. FoleyPLEX LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not FoleyPLEX LLC.

The inclusion of material on this server does not imply any endorsement by FoleyPLEX LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although FoleyPLEX LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

Return Policy
To receive your RMA number please contact rma@foleyplex.com

 

General Policy

These are FoleyPLEX.com FoleyPLEX LLC ("FoleyPLEX", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from Foleyplex.com website.

All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by contacting rma@foleyplex.com.
Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

Any product that does not have an RMA number clearly displayed on the outside of the package and is in a prepaid, insured, traceable, method.
Any product not purchased from foleyplex.com
Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
Any product that exhibits physical damage, including but not limited to burn marks on the CPU, RAM, bent pins, or bent capacitors.
Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. 
Any product from which the UPC code has been removed from its packaging.
Any product for which you have submitted a mail-in rebate.

 

Pre-Configured Systems

Pre-Configured systems include two or more items that must be purchased together in order to get the discount.

Pre-Configured parts can be returned individually for replacement within the applicable foleyplex.com return policy period for that individual item.
If a pre-configured item, bundle, or combo is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund.  If your pre-configured system discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for refund; you will need to return all the items in the pre-configured order to receive a refund.

 

Out-of-Stock (back-order) Items

If FoleyPLEX LLC no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our back-order RMA department.  You will be notified via email of two options: 1) FoleyPLEX can send you a comparable replacement item, or 2) FoleyPLEX can issue you a refund at the current market value of the product.  A current-market-value refund may not exceed the original invoice price.  If the item is returned within 30 days of the original invoice date, a full refund will be issued. 

 

Standard 30-day Return Policy

Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes

This is FoleyPLEX standard 30-day return policy. For this policy to apply. "Return" constitutes receipt of the product by FoleyPLEX, an not the mere issuance of an RMA. 

 

Processor Limited Replacement Only 30-Day Return Policy

The following conditions are not acceptable for return, and will result in the merchandise being returned to you at your cost:

Any CPU that is physically damaged.
Improper installation of CPU fans and/or improper clocking may cause CPUs to chip.  CPU's that are chipped, burnt or have bent/broken pins are considered physically damaged and cannot be returned for refund or replacement.  Physical damage includes (but is not limited to) improper handling and any other type of damage sustained by irregular use.

 

Memory (modules, flash) Standard 30-Day Return Policy

The following conditions are not acceptable for return, and will result in the merchandise being returned to you at your cost:

Any memory exhibiting physical damage.
"Kit" Modules (which contain 2 or more memory modules packaged together) that are not returned as complete set.
USB Drives, Thumb Drives, Flash Memory, or any related product that is returned without the cap or protective casing.
Modules that were shipped with a manufacturer-applied heat spreader, but have had the heat spreader removed.
Modules that are missing the manufacturer warranty label.
Modules that are missing the manufacturer label containing model number and part number.

 

Standard Computer 30-Day Return Policy

Return for refund within: non-refundable
Return for replacement within: 30 days

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

Any notebook, desktop PC, or tablet PC that is free from defects in materials or workmanship.
Any notebook, desktop PC, or tablet PC that has physical damage due to abuse or improper use.
Any notebook, desktop PC, or tablet PC that is missing any accessories or packaging including, but not limited to, AC adapter, battery, pack, manuals, carrying case (if any).
Any LCD on a notebook or tablet PC that has less than 8 dead pixels.

A defective notebook, desktop PC, or tablet PC that is returned to FoleyPLEX may be repaired by Foleyplex's sole discretion, unless otherwise required by law. At FoleyPLEX we strive to have a quick turnaround for your defective product, we cannot guarantee that these times will be met, especially in situations where the item must be sent to the manufacturer for repair.  If you have a question regarding returning a notebook, desktop PC or tablet PC please contact our Customer Service Department at services@foleyplex.com.

 

You should be certain in your decision to purchase a desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.

 

Monitor Limited Replacement Only 30-day Return Policy

There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return.
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: YES

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

Any LCD screen with fewer than 8 dead pixels.  This is the guideline established by the majority of the product manufacturers.
Any monitor that has been found to be damaged due to physical abuse or misuse.

 

Manufacturer's Warranties

Return for refund within: Based on Manufacturer
Return for replacement within: Based on Manufacturer

FoleyPLEX strives to provide the best RMA process as possible; however we do not provide any type of express warranties.  However many products available through Foleyplex.com are covered by Manufacturers' Warranties.  If a product is covered by a manufacturer's warranty, it will be stated on that product's web page.  Manufacturer’s warranties are typically posted on their web sites.  Please contact support@foleyplex.com for an address or website to the manufactures warranty policy.  If you email support@foleyplex.com we will help in every way possible to deal with the manufacturer’s warranty process to the best of our abilities.

 

RMA Address
ATTN RMA
RMA #
FoleyPLEX LLC #185
37637 Five Mile Rd.
Livonia, MI 48154

 

                                         DO NOT SEND A PRODUCT BACK WITHOUT A VALID RMA NUMBER

 


Interest On Late Payments


“Thank you for your business. We do expect payment within 21 days, so please process this invoice within that time. There will be a 5% interest charge per month on late invoices.”

LATE PAYMENTS

Terms and conditions

FoleyPLEX LLC

888-909-0149


Other Agreements


If you have other terms on your invoice, like Net 30, Net 15, & Due upon receipt. You will now see a Due By Date on the invoice if that invoice has not been paid by that Due Date you will be charged 5% interest per month per the terms.